brian ryals

Review of Center Orthopedic & Neurosurge...

My GP referred me to The Center for a minor surger...

My GP referred me to The Center for a minor surgery. My initial appointment went fine as far as wait time and care . My appointment was scheduled. Then my calls stopped being returned. I called 6 times in 2 weeks to ask what my out of pocket costs would be and never got an answer ( or even a return call ) . In talking to co workers I found this to be a common complaint . It seems The Center is short staffed in the customer service department. I moved my procedure to the Slocum center . Better service and better value ( and they could tell me what my out of pocket costs would be ) .