They take sooooooooo long ! I called ahead of tim...

They take sooooooooo long ! I called ahead of time and they said 15-20mins ! I came here 20mins later and I have been sitting here for 30mins already !!!!! And it's not even really busy in here !!! And the staff is kinda rude ! And 3 people we got here before have gotten their order already and I only order a pepperoni pizza ! medium !! How long does that take ?!!!