My mother lived in a Humphrey Management facility ...

My mother lived in a Humphrey Management facility (Perryman Station apartments in Aberdeen MD). She moved in when the facility was fairly new. As of this year I had to move my mother into a nursing home due to her MS progressing. I thought that these people were great and honest people. I moved my mother out of her apartment in April of this year (2017). Months later I found out that Humphrey Management was still taking rent money from my mothers bank account since I moved her completely out of her apartment, for the months of May, June, and July for 3 months they continued to withdraw $748.00 from her account. With that being said my mother is on a small fixed income. Since then I have been reaching out to them (Bonnie, Jeannie Rhodes, and Stephanie Emburey) to settle this situation that I assumed was a mistake on their behalf. This month (August) I actually had to pay my mothers bank to stop the transactions from Humphrey Management continuing to withdraw monthly rent from my mothers account, with them knowing that she does not live there anymore, and there is another resident occupying the apartment (121) that my mother once resided in. My mother and I have repeatedly reached out to Humphrey Management for a full refund and we have been totally ignored. My mother is elderly, disabled, and she needs a full refund of her money.