I Booked online for 2 adult 2 kids. When I arrive ...

I Booked online for 2 adult 2 kids. When I arrive there they said no available bed for kids. !!!!!! Why they didn't say that when i booked. also another funny issue . No remote control for TV. No matter how many times you call them . They just smile and say ok we are checking.We spent 2 night without kid bed and without tv <br/>This is first and last time .