relied on them. Upon final signing, the representa...

relied on them. Upon final signing, the representative (who was only once on time for the 3 appointments we had with him, the other times we had to wait for him for almost 45 minutes each time) supposedly called us to grant us a discount that a previous customer would have received, but because that Zen request was not going through to the next customer that we were. He went with his stuff to a separate room to call, but barely 1 minute later he was back. Boss knew what it was about what I would find strange but come on 1 minute you did not say what it is about. From then on it has been more misery than anything else. The representative verbally told you that if it is not approved, you can simply cancel the payment of the 1st invoice. The application was therefore refused by the municipality because there was too little glass in it and we either had to put in more glass or work with an architect, which would cost us 1000 more. Because that architect simply put his signature and the problem was solved. After asking an architect I knew, she couldn't just look at the plans and only then could give her approval. Then I opted for more glass. Price went down a bit, but when I contacted the representative the answer was yes, but you do not have to contact me anymore. Now it is that person. During the entire process, think that I spoke to almost 10 people. From the final measurement I only had a good feeling about Willem's everything before it was a lot of air.