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Wanda Bennett

3 years ago

I booked my wedding date 8/14/2016 in October 2015...

I booked my wedding date 8/14/2016 in October 2015. The website only showed positive reviews. I met with John Braca who sold me on various points that I was interested in. I loved how the place looked and was assured the food and customer service was top notch. Sadly after given various expectations many of them where not met. I felt at times I was chasing them down to get simple answers. The day of there was a lot of confusion as to who would organize the walk. I asked if we should have a rehearsal and was told my party was small so we wouldn't need a rehearsal. It was caos the day of my wedding trying to announce the bridal party. Noone was seeing to our guests needs. Noone email showed them were everything was. I was told my guests would be greeted with a glass if champagne. There were several things that never came to fruition on my day. The seller didn't match the delivery. My guests weren't aware of the various difficulties so for the most part they enjoyed the party. The food was adequate. Nothing in comparison to how fantastically they bill everything. I wouldn't recommend this venue to a friend or family member

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