Gerry Lowe

Review of The Pub and Restaurant

We had a party of six for dinner on a Saturday eve...

We had a party of six for dinner on a Saturday evening in late February- in fairness it was during the busiest dining time (5 o'clock). The host indicated that it would be a 20 minute wait so our group indulged in some cocktails in the bar area. After 45 minutes I inquired with the host as to the status of our table and he apologetically indicated that it would be another 5 - 10 minutes. We ended up being seated within 3 minutes after the inquiry however.
There were large expanses of time after we were seated and before the server came to our table, brought drinks and then finally took our order. It also took longer than usual to get our order- something to the tune of 30 minutes. As I looked around the restaurant, other tables that had been seated after us were receiving their entrees, so it was pretty clear that it was our waiter and not the kitchen that was causing the issue. After we received our food, we didn't see the waiter until it was time to receive the checks- and the checks were messed up too. There were several instances where drinks were on the wrong checks, etc...
Pros: Nice atmosphere, the place had character, and the food was very good for the price.
Cons: Providing estimates for table waits is not an exact science, but the host clearly failed in this respect. The server was absolutely terrible and should either be re-trained or let go.
Summary: I may go back to this place for dinner, but it won't be for a long while...