Philip Lober

Review of Macbeths Cafe and Bakery

The cabins are great and the area is beautiful. Ne...

The cabins are great and the area is beautiful. Never had an issue with other guests either. I mainly wanted to write about the exceptional customer service I received. When I went to pay for my cabin, the card machine messed up and my card accidentally got charged twice. As soon as I realized this they refunded me the money and apologized. Once home, I realized my account had been overdrawn because of this charge and that the refund would take a while to get back into my account. I called my bank several times and they were unable to help. Mike MacBeth, however, took it upon himself to see what the charge looked like from his bank and was able to cancel it to get the money back into my account that day just so I could avoid overdraft fees. This kind of customer service is very rare, and I couldn't thank him enough for all of his help. I highly recommend MacBeths for the customer service alone, but the area is wonderful and the premises are kept very clean. Seriously...thank you Mike, you made the upcoming week a heck of a lot easier.