To prospective tenants, PLEASE DO NOT RENT from th...

To prospective tenants, PLEASE DO NOT RENT from the Hallmark Group, now called Axiom. I do not want you to experience what I had to go through. Here is a list of circumstances I had to tolerate during my lease as an University of Arizona Graduate Student:

1) Mice: the first month of my lease, there were mice coming into my studio from the heater. I bought a sticky trap, left for the weekend, came back, and FOUND 2 MICE DEAD in my trap! So disgusting and dangerous for my HEALTH! I had to call maintenance to patch up holes inside and outside my studio.

2) Refrigerator: when I moved in, my refrigerator wasn t working. I had to wait 1 MONTH for them to fix it. I had to start off the school semester LIVING OFF CANNED FOOD. It made me not want to eat canned food anymore.

3) Shower drain: the shower drain was CLOGGED so I had to use a heavy-duty plunger from Home Depot to unclog the shower.

4) Cockroaches: there are COCKROACHES IN MY HOUSE. I have to use INSECTICIDE SPRAY.

5) Sink: the maintenance guys came to check on my kitchen sink drain to figure out what was wrong with it. The water infrastructure was so old that the maintenance had to put in a second word order. As a result, my kitchen sink was left completely inoperable (disconnected from city waterline) and I had NO DRINKING WATER for about a week. I had to haul water. It took about 1 month to get my sink drain fixed.

With that said, I highly recommend NOT renting with the Hallmark Group. They changed their company to Axiom. Please save yourself from poor plumbing and maintenance issues in the future and rent with a different company. Also please get your rental insurance. Tucson in general has poor waterlines. Thank you!