Customer service is ABYSMAL!!! They absolutely wil...

Customer service is ABYSMAL!!! They absolutely will NOT speak to anyone on the phone. It takes an act of Congress to even find the phone number and then when you call, you cannot speak to a live person. They either give you automated information or refer you back to the website (which lacks info, hence why I would like to speak to a real person). Also, their answering service is super shady. I called "before office hours" and it told me to press 0 to speak to a customer service rep just to be directed to an automated statement saying they weren't open yet. I called again after they opened, and the option to press 0 to speak to a customer service rep was no longer an option. I pressed 0 anyway and it took me back to the main menu. REALLY not happy and it's a shame, because our family bought 15 season passes in December for Christmas gifts. Super angry right now!!!!! But I'm sure the 16 year olds who run the park will be well-equipped to deal with this when I show up. (Dripping with sarcasm.)