Unhappy with service. Called and asked to get a jo...

Unhappy with service. Called and asked to get a job quoted, and passed on details for him to call and book a time with he customer. We called back over a week later as we hadn't heard any thing back. to be told he was to busy. He never mentioned he was busy on the initial phone call and never attempted to call and let us know that he had no intention to call this customer.