Thameem Yousuf

Review of Intercontinental Al Ain Resort

"Very pathetic experience. We took two rooms on a ...

"Very pathetic experience. We took two rooms on a public holiday.
We reached at 2.15pm, but rooms werent ready yet eventhough 2pm is checkin time.
Finally we gotin to the room at 3pm. The room ac was not working. We called reception for half an hour and finally technician came. He worked for 15 minutes and told ac is not working. Now we lost another hour and we are trying to get another room.

In short.. our vacation got spoiled." This was my first comment when i landed at the resort. Now i am going to give a differnt feedback below.

I am giving a 5 star review since our pain was recognised by the hotel management and they gave us a complementary lunch and late check out for the disturbance caused.

The resort has got..
Wide and spacious rooms with balcony.
Nice pools ..especially kids loves it.
Nice gym.
Nice place to walk around..
And the most importantly ..great breakfast dinner and lunch buffet..

We left happily at the resort.