Jeff S.

Review of Hamanasi Adventure and Dive Re...

To all the staff of Hamanasi,

To all the staff of Hamanasi,

We would like to express our sincere gratitude for the impressive and gracious services you have provided us.

My experience started as a thought of giving my husband a surprise 40th birthday. To give you a brief background, my husband is always the one planning all our vacation trips. So when I did this, I researched a lot of places for I don't want my husband to put a blame on me for a failed trip. Since diving Belize is in one of our bucket list, I thought of choosing Hamanasi out of the 2 resorts I scouted. Simply because I read a lot of good reviews in trip advisory with a 4.5 star rating.

Our experience with you was something we never expected. From the first day of scouting for a decent resort, Cynthia was very professional in exchanging emails with me. The directions on how to get to the transfer plane and what to prepare during our trip were awesome tips. The reminders on charging our credit card was a plus. That simply tells us how much you value and care for your guest.

The pick up from Dangriga airport was a pleasant and smooth transfer. The welcoming of the guest was an outstanding idea. You oriented us on what to expect during our stay.

You have a a lot of adventure trips to choose from which does not limit your guest to something they refuse to do or force to do. Anastacio in the adventure center was very accommodating. The other lady in the adventure as well (pardon me, I forgot her name) went an extra mile to find a shoe for me to use during the hike. Now that is an outstanding customer service. And what was great about the adventure as well was the idea of packing our scrumptious lunch and snacks if we will be on the road/ocean the entire day. Your driver/guide Antonio was very informative and knowledgeable about the trip. Our DMs Garffin (big daddy) who never gave up on me and was an expert in calming me down, C-dog who essentially stopped me from having decompression sickness while in Blue Hole and Martin who has a listening ear for us disobedient divers as per our dive computers.

The food was great with a distinct classy taste. You could taste the freshness and the love they put on cooking/preparing the meals. Considering we love spicy food, your chilly sauces definitely put a heat on us. We love it. To top it all with respectful servers.

Housekeeping never fail to impress us with their creativity and delivering their unique messages to their guest. Our room was well kept and organized.

With all this wonderful experiences, we are definitely a very satisfied guest. You left us with a message that we are not just a number but we are family. We commend you guys for the job well done.

Please accept this letter as a token of our appreciation and we will definitely come back not just the two of us but with our 2 young kids and more families and friends on our future vacations.