They are just irrespinsiblie.

They are just irrespinsiblie.
My husband was going to take evening class through agency from July and paid.
But rigjt before the beginning of July, he was told that the class was cancelled. And until now, for more than two months, the havent refund the tutition fee. The agency told my husband that they asked many times to refund but the Alliance does not take care of that.
We have a lot of stress. I call them today but noone gets the call.
I cant belive this is the school which is officially supported by the govenment.