The amount of time to get an initial appointment i...

The amount of time to get an initial appointment is VERY lengthy. Once you obtain an appointment, the wait time at the office (Dr. Reiman) is typically hours until you see the doctor...they way overbook. I have personally waited 2.75 hours and 2.5 hours to see the doctor. I actually thought they forgot I was there.

My surgery was scheduled and they "made a mistake" and didn't realize the surgery center did not "have the equipment" to do my surgery, so surgery had to be rescheduled. All of this despite the fact I had scheduled the surgery months prior, and they contact me about this problem only a few weeks before my originally scheduled surgery.

Now I am in physical therapy. They do not respond to the faxes my PT office sends for renewal of my pt. It is almost impossible to get through the answering system to get to a person who is able to help. If I had known how disorganized and inefficient the CTOA office is, I would have booked a doctor in Orange County or LA and had the surgery out there with a better doctor and hospital selection.

The only redeeming feature about his office (which is why I give a 2star instead of 1star) is Lisa and Misty in the back office. They have been very helpful, but it is difficult to get the operator to put you through to them (and they are very busy).