P

I have not had any luck at the Ford Service Center...

I have not had any luck at the Ford Service Center here. Back in September, I took my vehicle there for an oil change. They told me I had a broken transfer case seal. While they attempted to replace the seal they broke the transfer case. So they replaced it but installed it backwards and this was somehow not noticed til a different mechanic looked at it the next day. This ordeal left me without transportation for 3 days for a 3 hour job. Fast forward to 2 weeks ago when I went back in for another oil change. The transfer case seal is leaking again along with a rear pinion seal. So they fixed both. A few days later I noticed leaking from that area of the vehicle. I just got it back after they "fixed" this transfer case seal for the third time in 7 months after the mechanic put the pinion seal on the transfer case and the transfer case seal on the rear pinion. I would have gone elsewhere after the second time but in order to get it done for free I had to come back here. The mechanics seem to be making glaring mistakes that shouldn't be acceptable by a dealerships standards. They didn't even offer me a free oil change for all the hassle. I think I'm going to try Dorsch out for all future oil changes and maintenance.

Comments:

No comments