Alyssa Ellis

Review of Cardone's Restaurant

GIFT CARDS NOT ALLOWED!!

GIFT CARDS NOT ALLOWED!!
Tonight I went out with 2 girlfriends to a nice dinner. Our server was lovely and attentive and our food came out in good time and was tasty. All in all in was a great night. We were making plans to return.
UNTIL THE BILL CAME.
The only reason we had gone out tonight to Cardone's restaurant was one of us had $80 in $10 gift cards that were to expire the next day (Nov. 17, 2018). We put pay our bills, my friend with her gift cards. Then we are told only 4 of the 8 gift cards can be used. It said no where on the gift card. Our server explained the policy. We understood by because there were no wording on a limit, we just wanted to speak with a manager if there was an expectation since there was nothing about that rule on the gift cards or their website. He came out and explained that that is their policy on the IMS website and he did show us the details below.
We understand and paid our bills. But we had $40 of gift cards left. We then gave a gift card to 4 different tables since the gift cards expired the next day.
The other tables then use the gift cards and THE MANAGER TELLS THE SERVERS THOSE GIFT CARDS CANNOT BE USED ANYMORE. THE SERVERS THEN HAVE TO TELL THEIR PATRONS THAT "SINCE THE GIFT CARDS CAME FROM THE SAME SOURCE, THEY CANNOT USE THEM"

Then we overhear the manager tell our servers to 'NEVER USE GIFT CARDS ON YOUR BILLS. THAT'S YOUR MONEY AND YOU WORK HARD FOR IT' Maybe he doesn't understand how tipping works. We all tipped our server. We are 3 former servers and she was great tonight. It is the quality and manner of the manager than pushes me to write this review and to put others away from this restaurant. When we asked for the coupons back since they were not used, the manager said he ripped then up and told our party that because we are asking about other tables not receiving a discount- that following their policy they could have, that we would call the cops on us.

Don't bother with this place. There are tons of small family Italian restaurant in the area that know how to treat their customers