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Monica Byrd

4 years ago

Facility constantly smells of urine. Floors are st...

Facility constantly smells of urine. Floors are stained. It's difficult to get help when needed. Not observant to changes in patients conditions. When there is an accident, I can never get anyone to come in with a mop. Floors are sticky. Food is subpar. No communication between staff and family. It's been a very frustrating experience.

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