I am disappointed in Iowa City Iowa's vet hospital...

I am disappointed in Iowa City Iowa's vet hospital and Minneapolis vet hospital. My fathers best friend needs triple by-pass surgery and they tried to do a angioplasty on July 19th in Iowa City however they were unable to do this due to artery too clog. So they are sending him to the VA hospital in Minneapolis (was told it was excellent hospital for heart) for the procedure and it is now July 28th and still have not heard from them. He has called and no one seems to no anything or they do not return his calls. I am no nurse or Dr., however I am pretty sure this is not acceptable medical treatment. These vets deserve so much better treatment then they are receiving.