EMA Review of Sarasota Marine Performance, I...
This is a warning to all boaters that may need wor...
This is a warning to all boaters that may need work done on their boat. I had a terrible experience with this company last month. They are very greedy and dishonest, so I decided to warn others. There are too many good boat mechanics out there...so find one other than Innovation Marine in Sarasota. They quoted me $115 per hour for a mechanic to come to the house and a $75 trip fee. Since I called around I knew that these numbers were in line with the market. I was told I would get a estimate emailed to me BEFORE the scheduled maintenance date. I never did. I was told by Jim (who was the one who quoted me) that he was busy and forgot! Since it was the morning of my scheduled appointment, I told Jim to still send the mechanic. TWO guys showed up and I didn t think too much of it because other boat repair companies send a mechanic and a helper. When I got the bill I was billed $230 an hour and a hourly TRIP CHARGE! NEVER did Jim say it was $115 per mechanic or that the trip charge was hourly and not just a flat rate of $75! I received a $1900 bill for general maintenance on my engine and generator! I called ALL my boating friends and they all agreed that I was being taken! My friends never heard of an HOURLY trip charge or charging $230 an hour for a mechanic. I would of NEVER hired this company in the first place if they provided me quote in writing like they were supposed to do! Remember, I called around so I knew that $110 to $120 per hour was the going rate for a boat mechanic. After 6 weeks of fighting with them, they reduced the hourly rate to $115 an hour like quoted on the initial phone call. It was a painful 6 weeks! If I can save someone this trouble with this post, I will be happy!
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