We've been with them for quite awhile now, it used...

We've been with them for quite awhile now, it used to be fine but the last year we've had alot of times where it just didn't work and was just disconnecting and reconnecting. Talked with technicians many times and nothing is fixed and they're explanations dont make sense. Recently they say our service isnt working well because our package is just not good enough, not enough speed to handle things. But it was fine before and at times when nothing is being used it still doesnt work. Other people we know have the same problem, seems like a bunch of bull to get you to upgrade. Why is it not good enough now? Streaming the super bowl for example, could not do it, but last year it worked great without a hiccup.