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My mother went in for a scheduled neck surgery to ...

My mother went in for a scheduled neck surgery to Franklin Square. On the day before she was released to a rehab facility, she was showing signs of a Urinary Tract Infection. She has had these in the past and we know the symptoms. Despite all my efforts in talking with the Charge Nurse on the 6th floor and the NP (the doctor was out of the country), they would not put her on an antibiotic for her UTI before she was released. It was as if they didn't want to be bothered. They were also very rude as if I were annoying them while trying to advocate for my mother in her 80's. So my mother will have to suffer with a painful UTI until a doctor in the Rehab Facility can see her. They wouldn't address the issue while she was in the hospital and just "passed the buck". I'll plan to get in touch with the Patient Advocate Manager and take this issue up. This is just wrong...

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