Boating And Learning As We Go

Review of Clay Electric Cooperative, Inc...

DEC. 11th, 2019 UPDATE to my Nov. 13, 2019 review....

DEC. 11th, 2019 UPDATE to my Nov. 13, 2019 review. I am updating my earlier 1 Star review of this company and changing it to a 4 Star review...based on the fact that a field engineer from Clay Electric reviewed my complaints and called me and offered a reasonable solution that I am happy with. They also came out and installed a new power pole and 2 new guide anchors on my property..as part of routine maintenance. MUCH BETTER JOB CLAY ELECTRIC..THANK YOU!

****ORIGINAL NOV. 13th, 2019 review: I would give them a ZERO on the review simply based on BUSINESS ETHICS but the system is set up to give them at least a 1 STAR rating so we'll go with that. In simple terms..they are good old fashioned
THIEVES. This company has been billing me for almost 3 & 1/2 years for an electric light that's on a pole in my front yard. I never asked for the service, I never wanted the service AND it was NEVER ON. I called and spoke with several different people at this company. Now of course they all had their "company policies" and "by-laws" that they hide behind as they pass the phone around to each other..but the bottom line is that they REFUSED to give any of that money back to me even as a bill credit. This is the TEXTBOOK DEFINITION of treacherous THEFT to a loyal good-standing customer of theirs. Just always remember when you're dealing with these people that you are in fact dealing with a PACK OF THIEVES and don't be surprised when you see THIEVES fulfilling their job description.