The worst experience. Too noisy. You can hear the ...

The worst experience. Too noisy. You can hear the housekeepers talking on the hallway, you can hear the people next room, mattresses are uncomfortable, no mini fridge in the room and on top of all this they had construction on the upper level at 8 am without giving guests heads up. We had to checkout early, it was impossible to deal with the noise. Called the front desk and had nothing solved, asked to talk to the manager on duty but that didn t happen as it went to voicemail. Went downstairs to checkout and asked to speak to the manager and was told the manager is not available. Mark Haines the manager on duty was not available. Definitely not booking this hotel in the future. Too noisy and unprofessional non-accommodating staff. Extremely unhappy with Astor Crown Plaza.and they stole stuff from the car while parked in valet!