They have several different areas where rooms are ...

They have several different areas where rooms are located. Nicer ones (read renovated and clean) rooms are in north tower. Rude staff, not friendly and act if they are obliging you by having you stay over.. pathetic.. will never stay back here... two different rooms I was assigned was unclean and in need of serious repair. For what it s worth, I m gold with SPG and that should carry some meaning to hotel staff to assign better rooms to their loyal customers.