During a critical time crunch just prior to Than...

During a critical time crunch just prior to Thanksgiving day I had both my Lexus vehicles require major service/repairs. My service advisor Emily Vanden was on top of my needs , she provided superb and professional support which got me back on the road for my wife s car (really important!!) and my ride (which I use extensively for business travel). On top of it all Ms Emily was also able to apply holiday discount coupons which significantly reduced the damage to my overall costs.

There s nothing like superb customer service, and Ms Emily has made our experience at Concord Lexus the BEST !! It s like getting early an early Christmas gift.

Thank You Emily !!!
CT Carlson, USAF/03 (Ret)