This company installed a new HVAC system in our co...

This company installed a new HVAC system in our commercial building a year ago. When we called them with a service issue they promptly came out and told us it was out of warranty. We didn't even use the product a full year and it has a 1 year warranty from Lennox. I believe there was more that could have been done, especially if you use a well known brand like Lennox as your product. I believe the manufacturer would be willing to warranty the product, maybe the local company didn't want to deal with it? With small business's today I don't believe you can survive long term with doing bad business....I like to do business with companies I trust and that will stand behind what they sell & install....I don't believe this company did!

they got one star for showing up!