Kim Pew

Review of Hayden Jennings Properties

Hayden Jennings managed my property for 4 years. D...

Hayden Jennings managed my property for 4 years. During that time my contact person changed about 4 times. Communication was always poor. As my expenses increased I had suggested a reasonable adjustment in the rent but never got a response. When I decided to sell my condo I found out there was no formal signed lease as the renter had refused to use doc u sign. When the renter vacated I was advised that the unit was clean and he should receive his full deposit. However, after I inspected I found the unit was left orderly but extremely dirty. In addition, there was a large crack across several tiles in the kitchen. Apparently this had been reported by the renter to Hayden Jennings and never relayed to me. Curiously, this occurred after a new stove was installed by the property management company. The carpets had not been cleaned and there was a large stain. The screened in porch was caked with dirt on the railings. After I spent my weekend cleaning I felt the full deposit should not be refunded to the renter. Meanwhile, I have yet to hear from Hayden Jennings and I assume they gave the deposit back to the renter. The only correspondence I have had from Hayden Jennings was a docu sign lease sent to me in error for a unit I don t even own. I have been very disappointed in this property management company and would certainly not recommend their business.