Terrible customer service. Takes over an hour to r...

Terrible customer service. Takes over an hour to restore someone's service. Like they have to send someone out to flip a switch. Its all computer controlled. It makes zero sense to have a customer wait an hour for a ticket to go through a system when you can reactivate my acount through computer. My money was taken immediately why does it take an hour for my internet to be " turned on". Managers are just as rude and short tempered as the customer service reps. I wouldn't take my business here if I had an option but unfortunately they are they only provider for my area. What a joke of a company.