Call center to make an appointment totally chaotic...

Call center to make an appointment totally chaotic ..... Can't even get a BMW motorcycle from one
Differentiate between BMW cars. Get in touch with Mercedes-Benz Autohaus Heermann-Rhein.

The only positive thing is the motorcycle after-sales department, which tries very hard.

Competent employee.

Requested callbacks from the management do not take place even after the second confirmed call.

Customer loyalty and premium doesn't look like that.