Brian Schmitz

Review of Exempla St. Josephs

Had hernia surgery here in early 2019 and they did...

Had hernia surgery here in early 2019 and they did a great job. Had to ask plenty of times for pain medication which was concerning but they took care of me eventually. Went there for a covid test in March of 2020 and they wouldn't test me and told me I didn't have enough symptoms. I was told I likely have covid and I'm sure I did but why was I refused testing?
Went there 10 days ago for a toe injury and was told I had a sprained toe and told to take some Tylenol. I'm not gonna drive across town to sit in an emergency room over a sprain. I know I have a serious injury. I was sent out the door without appropriate care. Mixed reviews I guess. I'm not a doctor but I don't like my opinion about my body being completely disregarded. I'm currently in pain so decided to leave a review and continue to suffer from a legitimate injury that was passed off as something very minor. Staff is always very nice and the place is very clean.

8/20 edit.
Due to uselessness of MyChart -unable to see which doctor you consulted with last and what offices listed past doctors on your account are from - I can't follow up on my last visit and downgrading their service to 1 star. I'm not waiting in the lobby of the er for hours again for them to misdiagnose my injury again. After over 2 weeks I would give my level of pain a solid 7 all day long and it has gotten worse. Every step I take is painful. I can't say who does care about that but I know exactly who doesn't. I will be finding a new option for urgent care going forward and telling anyone I know to reconsider going to it Joe's for any reason.