Tommaso Sandi

Review of Media markt arena

The staff is poorly informed, they don't really kn...

The staff is poorly informed, they don't really know what they are talking about. Just to give an example the guy at the camera department didn't know what breaketing is. I asked for one specific camera and they gave me the wrong box. I realized when I paid since the price was different. Despite I immediately told the cashier I had to go though the product return procedure, which is of course very slow. At least I got my money back in cash immediately, but the guy at the desk got pissed off because I didn't accept to replace the camera with the correct model only because the color was not the one I wanted.
The placement of products is also quite poor, you have gaming laptops mixed with cheap Chinese laptops all together. Prices for old stuff is also crazy high as they were just been released. Of course just forget asking something about laptops to the staff, they are even less knowledgeable than the ones in the cameras department. Long story short just go there to see a product in person (if they have it) and buy on amazon or wherever else.