3/5 stars. We stayed over the New Year s Eve to ce...

3/5 stars. We stayed over the New Year s Eve to celebrate my wife s birthday on New Year s Day. The attractions were great and my wife enjoyed the cozy feel of the lodge and spa. I called a few days in advance to confirm my online reservation and ask for flowers to be placed in the room upon our arrival as a surprise for my wife s birthday. I have done this multiple times before at other hotels with no problem. After arriving, I noticed no flowers and kindly mentioned it to the front desk. They were unapologetic and offered no solutions to remedy this shortcoming. The front desk associate actually told me we don t have flowers to put in the rooms here ... at the lodge and spa... at Callaway GARDENS... no flowers... at an attraction specifically FOR flowers... other than the lack of service the facility itself was fine.