I am a DoorDash driver and every time I have to pi...

I am a DoorDash driver and every time I have to pick up food from that location I have to wait at least 20 minutes before I get my customers food.
Yesterday morning I had a pick up and arrived at the store at 10am and was parked in the designated parking spaces for DoorDash. Employees were walking past my car (which has DoorDash signs on them) without even looking my way. My Pick-up time was not till about 10:10am. At 10:30am my husband which is driving with me finally got the attenuation of one of the employees and said that we are from DoorDash and waiting on an order. The girl then said, let me check on that for you. Not 2 minutes later she comes out with the order which was time stamped 10:02am. Which means the customer most likely got some cold food!!! Half an hour was that food sitting in the store without anybody caring if the Pick-up was waiting outside. And unfortunately that happens every time I have to pick up food from that location. I have no problems picking up from Porters Neck, Mayfair, Independence Mall or Market St. by Target. How is it that other location have their sh... together?