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Orna Joyce

4 years ago

Traditionally known for its quality of service, th...

Traditionally known for its quality of service, this was an incredibly disappointing experience. At dinner we waited so long between courses that we asked twice to have our plates cleared and next course delivered. It was only done after we had stacked our own plates, and then we waited 17 mins for our next course to arrive (we actually timed it as other guests were also complaining at this stage). The bar service was similarly slow - except for one staff member who was exceptional and went out of her way for us. We had also requested vegan meals - they were very mediocre most particularly because we had been wowed on our trip at the amount of places that had served us incredible dishes with top quality ingredients and the ingredients in this occasion were very poor. That said the bed was very comfy.

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