Robert Schaver

Review of Wilson’s Auction

First I most say every one I talked to was kind an...

First I most say every one I talked to was kind and tried to be helpful. Now that being said if you decide to participate on one of there auctions go there in person and register whatever the wait. DO NOT TRUST THE APP for Wilson Auction Co. for the following reason. I tried this App and found after a long day at a consignment sale it had lost, or no longer listed items I had set prebid amounts on after registering and trusting my credit card to. Concerned I went back to auction and spoke directly with staff who assured me my bids were intact and would be honored. At end of auction I went to pay and was told I had no bids and did not win any items. When I questioned how that could happen and why the winning bid was what I had earlier made they had no explanation. I was told I could wait and speak directly to the person who did the App work, which is what I did. I waited until everyone else was helped and spoke directly with staff who did app work. I got a apology and a promise for a follow up call which is the best that could be offered. To date NO CALL and I am still waiting. To be clear NO ONE was rude or evasive but the results are the same. Auctions are as is and the auctioneer most honor the sale, with no record but what Wilson Auction had they had no choice, again if you go, register DO NOT TRUST their App!!!