I purchased a used Ford CPO F150 from out of state...

I purchased a used Ford CPO F150 from out of state at Hennessy Ford. I would not recommend buying a used vehicle online relying on the pictures and description the salesperson provides. After negotiating a deal both parties agreed upon but before driving to close the deal, I asked for specific confirmation of a suspicious area I noticed on one of the dealership pictures. I was assured by the salesperson there was no damage. Then the day I was driving to close the deal and get the truck half way there the salesperson calls me and tells me there actually is damage. I negotiated this after checking it out and decided to purchase the truck anyway and I like the truck very much.

They also tried to tell me the vibration obvious during the test drive was because they put new front rotors on and the mechanic said it would go away after 150 miles. If it didn't I was told they would reimburse me for the cost to have it aligned or wheels balanced. The vibration didn't subside so I got it fixed with a simple wheel balancing. They also didn't honor a benefit of buying a CPO vehicle by getting a full tank of gas and they gave me only half a tank. I reminded the salesperson but it was late in the day and their dealership gas supply was closed and nobody at the dealership had a gas card to get my truck filled up. Again my salesperson said he would reimburse me for this.

After multiple attempts over the 4 weeks following my purchase to get my $81 reimbursed for the wheel balancing and gas it has now been 3 months and still no reimbursement.

Don't trust them to honor their word after the deal is closed. I would NOT recommend Hennessy Ford for an out of state used vehicle purchase.