Qaiyah Marshall

Review of Priority Honda

The worst experience of my LIFE! They have no cust...

The worst experience of my LIFE! They have no customer service skills. I purchased a 2014 HONDA a month ago! The finance department came up with a plan for me to cancel my previous warranty on my trade-in and then forward them the check. Sammy, the Finance Manager advised for me to write a personal check in GOOD FAITH until the check arrives. Ms. Robertson the Accounting Manager was contacted on numerous of occasions regarding the check was not sent however, the check is it's way and please not to cash the personal check. WELL TODAY, The check was cashed and my ACCOUNT in a NEGATIVE stance. Finally, I spoke with John Ronney and Sammy and I assume they are working on the problem. Ms. Robertson has yet to contact me and I left a msg on her voicemail 9am this morning. The GM has NOT called me back as well. So to speak their CUSTOMER SERVICE AND SALES EXPERIENCE IS GARBAGE! NO ONE SHOULD EVER PURCHASE A CAR FROM THEM. They are completely dishonest, they will never return your call, and the only customer that's important is the BUYING CUSTOMER after which you stand in line and wait until the get a chance to take your order. Its HOLIDAY SEASON - MY SON'S BIRTHDAY, and all of my bills re currently LATE because of theses GREED IDIOTS!