My husband and I surprised our littles with a ride...

My husband and I surprised our littles with a ride on the Polar Express and had the absolute best experience. They truly have outdone themselves and created something special here. The staff was so kind and especially after our 5 year old got cinder in her eye from the train. She was beside herself in pain and the staff jumped in and immediately knew what to do to help her. They calmed and removed the cinder from her eye and were so patient in the process. Even the actors came to check on her and were so caring. Before this happened we were all so giddy and excited and their care and kindness helped us to continue in this amazing experience. We truly had the best time and made such sweet memories. Thank you again to all who checked on and helped our sweet girl!