T

The power

3 years ago

The customer service ladies called Talyah and Amb...

The customer service ladies called Talyah and Amber ,Is one of the rudest if not the worst service i had in my life
1st. Most of the time the deak is empty and you have to wait till someone show up
2- they are so grumpy and welcome you with a rough tone
3- they usually talk to you while they are eating or drinking !!
4- i was waiting for 2 hrs a room to check in. And when i asked Talyah if there is any update , she said No and if you have a problem waiting you can leave the property, and if you don t stop rushing us we will blacklist you from the hotel!!!
5- Her friend Amber was supporting her and they let people check in While im still waiting
When i asked them. They said this is a hotel policy
6 - be careful with pool lights as there is electric shock accident happened there.
7- Talyah was dragging smelly trash bag right in the middle of the lobby
8- if you try to ask for a manager Good luck they will never let you talk to any
And they will laugh in sarcastic way at you
9- they allow pets in the pool area.
10 - no guard is attending the whole pool area Which is against the state law inspection?hello?
11- Breakfast food avoid it by all means. Unless you want a diarrhea

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