Nia Alexander

Review of Chick-fil-a Scenic Highway

I used to love this location before the remodel. T...

I used to love this location before the remodel. The last time I went there they forgot one item and when I let them know they asked me to wait at curbside and they would bring it to me since the inside is still closed because of covid. I called three different times and three different people answered the phone saying they d bring it out but forgot about me. I waited 45 minutes for them to bring me a salad I ordered through the drive through. By the time I got my salad the rest of my food was cold. I will never go back to this location purely because they re so unorganized. Not to mention the drive through is always slow now. I almost feel bad because the owner Mr.Tom is really nice but the service is outrageous now.