This is probably the WORST hotel I have ever staye...

This is probably the WORST hotel I have ever stayed at, and I have travelled extensively in the past many years. This hotel has absolutely nothing for it's guests. There is no wireless internet, no information materials in the room whatsoever, not even an information card as to how to use the phone, no hotel directory, nothing - not even a pad and pen to jot down notes. There is no room service (except for a very expensive breakfast), the air conditioning does not work properly, there is only a postage stamp for a closet, and the bathroom is so small you can barely move around in it. Certainly no heavenly beds as in other Starwood hotels. Additionally, this hotel has NEVER been renovated, and it shows it. It is so run down, the paint is coming off the walls, a picture was missing from the wall in our room with just the screws showing, and the lamp was broken by one of the beds. The faucet in the bathroom ran continually. We pointed all of these things out to housekeeping and maintenance, and they never did anything about them. The truth is, the people at this hotel just don't care about the average traveler that checks in because most of the rooms are sold at a discount to large tour groups (by the way which make for a very loud experience in the halls as well as the lobby). It is dreary and depressing to stay here, and I was very glad to leave and will never return to this hotel ever again. This hotel is a blight to the Starwood franchise and they should definitely remove it.