I just spent the last 10 nights in The Manhattan ...

I just spent the last 10 nights in The Manhattan Hotel and my overall experience was less desirable and quiet miserable. I was with a very large group of approximately 55 people that all stayed the same length of time. The hotel is old and dirty. Our restroom faucet was installed backwards and the water pressure was very slow. We had to leave our AC unit on 68 degrees because otherwise it would not cool the room so I froze at night. UGH! For about 20 minutes and after several flushes we smelled raw sewage in our bathroom thankfully the smell went away after we poured water in the toilet several times. The ice machine on the 18th floor wasn't working either so we had to go down to the 17th floor to get ice. The elevators were very, very slow though they did have a sign saying they were being remodeled. Unfortunately, the sign didn't reference any of the other issues I experienced during my expensive stay. We were literally four blocks from Good Morning America and two blocks from the Today Show but could not watch either network from our hotel room. We may have had 10 cable channels but could not watch any of the three major network channels. UGH! The best part of our stay was the sweet lady, Ms. Lilly that made sure we had clean bed linen, towels and that our room and restroom was as clean as possible during our stay.

I would NOT recommend staying at this hotel. It was so bad that I began checking the mattress for bed bugs. I was really disappointed because I would have expected a MUCH nicer hotel especially since it is in the heart of Time Square. Unfortunately for me, I didn't check the ratings before I arrived. Next time I will NOT stay anywhere that is not a major chain. Staying in a local chain was a risk that I will NOT subject my family to again. The final straw for me was my attempt to check out only to be told that the final bill would not be ready until after 2am but I would have to physically come down and check out at the front desk. They would NOT slide the receipt under my door. The owners of this hotel have made very little investment into this prime real estate which is extremely saddening. They got their last dollar from me. Very disappointed!!!