GotMechanicalBull Michael

Review of The Merchant Solutions

I have recently opened an account with The Merchan...

I have recently opened an account with The Merchant Solutions for a business needing to process credit cards. While it was a random search that led me to The Merchant Solutions, the experience I've had with my two "handlers", Ray and Sergio has been phenomenal. The process was made smooth by both Sergio and Ray and, they have both endured multiple phone calls from me making certain I understand the process as we've moved into the processing part. The integration between The Merchant Solutions and our Gateway has been almost seamless and, where there were speed bumps, Ray made sure to follow up with me continuously ensuring that the process continued to move forward. Furthermore, as I have begun to process and am receiving our funds, Ray and Sergio have continued the hand holding with me to make certain I understood how the fees were being applied and charged. While this is only the first month with The Merchant Solutions, I feel confident that this will be a long term relationship! Thanks again guys!