Robert Smith

Review of Richmond BMW

They didn't GIVE me the brand new X3 so I can't gi...

They didn't GIVE me the brand new X3 so I can't give them 5 stars. But they worked me what I considered a great deal without too much pain, so earned a 4.8. Lazarus Joiner was the best sales associate I have worked with; easy going, knowlegable, worked to sell me a car without being pushy. Loan process was straightforward and left me with no questions. They delivered car to me in Fredericksburg the next day, no additional charge. If their service department is as good as their sales department, I'll be a happy camper.