I rate this company less than 1 star. I am current...

I rate this company less than 1 star. I am currently renting from ERA Port Charlotte. This is our second year with them and if it wasnt for not being able to find another house at the time of our lease being up we would not be renting from them anymore. This year when our lease is up for renewal I refuse to resign with them I will take my family to my parents house and stay there if we are not able to find another house right away. They have the worst customer service I have ever seen and Caroline has been nothing but rude and nasty to us and accusing us of damaging the house when actually the house looks 10 times better then when we moved in. we have used our own money to improve the house when we have requested for things to be done and got no response from ERA. when we moved in the house was trashed and we had to go behind their "cleaning company" and reclean the whole house . If we put in a service call no matter what it being it takes days for any kind of response and it takes us calling multiple times to get anywhere with them. i will never refer anyone to them they are the absolute worst company to rent from!