Visited the agency back in early January on a whim...

Visited the agency back in early January on a whim. Les greeted myself and my family and proceeded to showcase the car we were looking to potentially purchase, During that first visit, Les was thorough and expressed confidence and was genuine in his response and never asked for the sale, nor pressured me into buying the car by the end of the month. I continued to research the car and even contacted three other BMW dealerships, who's professionalism did not even compared to Les'.

I finally contacted Les on February 8th and determined that we would need to order the car, as it was a gift for my daughters birthday. I presented an offer that I felt was fair and equitable for both parties, to my surprise was immediately accepted. Throughout the order process and actual deliver on Apr 11th, Les either answered my calls/e-mail immediately or was quick to return my call, even while he was on vacation.

His professionalism and approach really made the car buying experience a pleasure. I don't think I'll ever shop around again if I decide to purchase another BMW. I'll go straight to Les for the best overall service.

Thank you once again for a pleasurable experience.