The best customer service! Diann B. was the associ...

The best customer service! Diann B. was the associate that helped us. First, she was knowledgeable. We had been waiting weeks to know when we would be able to get a dishwasher we ordered from a big box store that was listed on their site as 'in stock'. After waiting on hold with the big box store customer service # for 40 min, and then being told 'I don't know', I decided to look elsewhere. I am so glad I found AllSouth. On my first call, Diann immediately knew that the model we were looking for in the color we needed, was not being produced at the factory due to the pandemic. She suggested another model, double checked that she could get it from the factory and how long it would take to arrive and she was right on the mark. As soon as it came to their warehouse, she called to let me know it had arrived. She asked their delivery crew to 'work us into' their schedule and it was delivered within a couple of days. Even the delivery guys, working in the heat were extremely pleasant and courteous. We have been using our new dishwasher for a month now and are very pleased with the model Diann suggested. We were treated by Diann as if she was the owner of the company, like she had a personal, vested interest in our satisfaction with the experience. Flawless process from start to finish, great communication, knowledge, and professionalism! We are AllSouth converts for life, thank you Diann!!