Sarah Gorski Review of My Auto Import Center
I will say I was a little hesitate to come here ag...
I will say I was a little hesitate to come here again after a slightly negative experience the last time. I have to say that things have really changed for the better here! I brought my car in to get a quote for a trade in. Roy and his helper were incredibly friendly and welcoming. Roy took the time to understand what I was looking for and presented me with options and even let me take the car on an extended test drive. He did not pressure a sale what so ever and gave me time to go home and think about it. He also worked with his manager to try and get me the best deal and the most for my trade ins (we traded in two cars). His manager even came over to check on me and make sure that I was happy with what they came up with at the initial visit. He spoke with me again when I came to purchase the vehicle and was very warm and he genuinely seemed excited for me. Bill did a great job explaining financing options to me and answered all of my questions. When I came the next day to purchase the vehicle it took a bit longer than I anticipated, but my kids were happy to be able to play games, eat, and have access to a computer to pass the time. Everyone we encountered was so friendly. I was given an orientation to my vehicle before driving off where they went over a lot of the features. I'm glad they did as the technology in car was significantly different from my previous one. I know I can go in at any time to ask questions about my car. I love that they connected my phone for me via bluetooth as well as it was several more steps than a typical bluetooth connection. Due to everyone's hard work I was able to purchase the vehicle I wanted the last time, but couldn't afford. I wouldn't hesitate to come here again for sales or service.
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