Giulio Andreetto

Review of U.S. Consulate General Milan

Shameful. In the middle of January with a winter c...

Shameful. In the middle of January with a winter cold, 30 minutes in advance of the appointment, a row of more than an hour and a half outside, immobile in the middle of the frost. Called to the call center for information on the D-160 module they answer that they do not deal with it and that they do not know anything, not even the visa department. You have to write an email with the question to which they answer that if the topic is already dealt with on their site they will not even answer. Weeks to get feedback via email because apparently there is no call center for information related to the various need to fill out the forms. But if by chance the form is filled out badly at the time of the appointment, even if you come from who knows where to get your visa you are sent back to fill out a new form. EMBARRASSING